It was set out and agreed as follows:
These General Terms and Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products offered by the Seller.
These General Terms and Conditions of Sale (hereafter referred to as the "GTC") apply to all sales of Products made through the Company's websites (which are an integral part of the Contract between the Buyer and the Seller). The Seller reserves the right to modify the present GTC at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the case of multiple payments) of the order).
These GTC can be consulted on the Company's website.
The Company also ensures that their acceptance is clear and without reservation by putting a check box and a validation click in place. The Client declares that he has read all of these General Terms and Conditions of Sale, and where applicable the Special Terms and Conditions of Sale (= Contract of Sale) linked to a product or service, and accepts them without restriction or reservation. The Customer acknowledges that he has benefited from the advice and information necessary to ensure that the offer meets his needs. The Customer declares that he is legally able to contract under Swiss law or validly represent the natural or legal person for which he is contracting. In the absence of proof to the contrary, the information recorded by the Company constitutes proof of all transactions.
1. CONCLUSION OF THE CONTRACT AND DELIVERY OF GOODS
1.1 Contracts concluded on www.honest-shop.com are concluded exclusively in French and English. When ordering products, your co-contracting party is Honest Quality Shop sàrl, and when ordering articles from partners of the company, your co-contracting party is the manufacturer of the material.
1.2 By clicking on the button "Order with obligation of payment", you place a firm order of the items in your shopping cart. We will confirm receipt of your order by e-mail immediately after receipt of full payment. The products will be dispatched within 24 hours (or the next working day). With the receipt of the order confirmation and receipt of your payment, a standard sales contract takes effect.
1.3 Please note that we are exceptionally not obliged to deliver the ordered goods if we have ordered them properly on our side but have not received the delivery correctly or on time. We are not obliged to deliver the goods if we are not responsible for the lack of availability of the goods and we have informed you immediately. In the event of unavailability of the ordered goods, we will immediately refund any payments already made or replace the order with another product of your choice, provided that this order corresponds, at a minimum, to the price of the previous order.
1.4 We do not assume the risk of having to purchase the goods ordered (procurement risk). This also applies when ordering goods that are only described according to their nature and characteristics (generic goods). We are only obliged to deliver goods from our stock and those we have ordered from our suppliers. When ordering items from partners www.honest-shop.com, our stock includes the stock of these partners. We deliver your orders within Switzerland (CF 1.5 for shipments abroad). If the delivery time is expressed in working days, we understand this to mean every day from Monday to Friday, with the exception of Swiss public holidays.
1.5 Orders placed abroad are under the total responsibility of the buyer, whether in the event of problems with routing or non-compliance with the laws in force. We also recommend that you find out about the laws in force in your country before placing an order on our website. Honest Quality Shop sàrl can in no case be held responsible in case of dispute.
Customs duties or other local taxes or import duties or state taxes are likely to be payable in some cases. These rights and sums are not under the jurisdiction of the Seller. They will be borne by the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities.
2. PRICES, SHIPPING COSTS AND PRIORITY SHIPMENTS
2.1 The prices stated in the offer at the time of the order shall apply. The prices indicated are final. This means that they are inclusive of all taxes. Within the limits of the consumer code.
2.2 For the shipment of particularly bulky, heavy or valuable goods (vapo etc.), different shipping taxes may apply.
3.1 In principle, we offer the following payment methods: bank transfer and Bitcoins.
3.2 Promotional codes are vouchers that cannot be purchased, they are only issued by the company in electronic form. They correspond to a percentage discount on a future order. In case of use of a discount coupon at the time of your order, Honest Quality Shop reserves the right to cancel your order for any reason deemed sufficient by Honest Quality Shop.
3.3 Payments by check and Western Union are not accepted.
4. REFUND, RETURN, EXCHANGE, CANCELLATION
4.1 Items are not taken back, refunded or exchanged. No order cancellation will be taken into account once payment has been made.
5. LEGAL GUARANTEE
5.1 Check the condition of the delivered goods without delay to rule out obvious material and manufacturing defects as well as transport damage. You are obliged by law to notify us of any defects or faults in the delivered goods so that we can rectify them.
6. INFORMATION TECHNOLOGY AND FREEDOM
6.1 The company ensures that the data of its customers is processed in accordance with the legislation in force. All data of a personal nature will be considered confidential. The data recorded by the company is used in particular for the recording and processing of orders and the administration of customers' personal accounts. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order.
7. APPLICABLE LAW
7.1 All the clauses contained in these general terms and conditions of sale, as well as all the purchase and sale transactions referred to therein, shall be subject to Swiss law.